Integrated Community Centre for Mental Wellness in Hong Kong

Integrated Community Centre for Mental Wellness in Hong Kong Introduce ICCMW Services in Hong Kong Integrated Services in Hong Kong Start from 1991, the establishment of first integrated youth services centre, there are more and more integrated services has been developed in Hong Kong. It is believed that integrated services generated a lot of advantages, such as avoiding wastage of resources and duplication of services. For different target group of people, different kind of integrated services has been developed afterwards. Nowadays, there are integrated youth services (ICYSC), integrated family services (IFSC), integrated elderly services (DECC), integrated disable services (DSC), and integrated mental wellness services (ICCMW) in Hong Kong. In this paper, the integrated services of mental wellness in Hong Kong will be focused and discussed. The strengths and limitations of this integrated social service would be analysed, as well as the improvement of implementation. Background of Integrated Mental Wellness Services In March 2009, Social Welfare Department set up the first Integrated Community Centre for Mental Wellness (ICCMW) in Tin Shui Wai. The major aims of setting up ICCMW are enhancing the social support and re-integrating the ex-mentally ill persons into the community (Social Welfare Department, 2014). The goals of ICCMW are providing one stop services and accessible community supports for the needy. The targeted service users are discharged mental patients, persons with suspected mental health problems, their families or carers of above persons, and people who are interested in understanding and improving their mental health. ICCMW has been established in all the 18 districts in October 2010. Upon now, there are 24 ICCMW provided by 11 non-governmental organization (Social Welfare Department, 2014). Integration of Services Generally, there are three integration levels that integrated services have to address the different needs of clients, includes ICCMW, which are linkage, coordination, and full integration. For the first level, linkage, ICCMW would like to link up the service users and the particular services. For example, it provides information for people who concern about their stress level. For the second level, coordination, ICCMW would serve the function of coordinator between systems and agencies, process to address problem of service users. For example, follow up the case which just has been discharged from hospital by providing day training programs or counseling services in the centre or in other organizations, is a kind of cross-sectional operation between medical and mental wellness sectors. For the third level of integration, full integration, multidisciplinary team cooperation, and community integration would be the targets of ICCMW. There are nurses, occupational therapists, doctors, c linical psychiatrists, social workers as a team to provide mental rehabilitation services for clients, in order to let clients re-integrated to the community. Using the agency of The Wellness Centre in Tin Shui Wai of New Life Psychiatric Rehabilitation Association (New Life) as an example, it provides prevention services and intervention by using recovery-oriented approach. For the prevention, New Life offers a lot of mental health promotions and public education, letting general people have more understanding about mental health and mental illness. For the group work intervention, New Life provides support groups, carer volunteer training, and psycho-education programs for clients. For the individual level intervention, New Life provides counselling, peer support worker training, vocational planning and development services, wellness programs, and so on (New Life Psychiatric Rehabilitation Association, 2013). These kinds of intervention and therapy are for the goal of making people with mental health problem to reintegrate to community. Strengths of ICCMW There are a lot of advantages of setting up integrated services in Hong Kong, so do ICCMW. The first advantage of ICCMW is, convenient to services users. For the service users, ICCMW is multi-functional which provides occupational training, vocational training, care and support, and leisure opportunities. For the public who concern about their mental wellness, they can self approach ICCMW and ask for information and related services. Services are easier accessed nowadays. The second advantage of ICCMW is better coordination among workers and services. After integration, there are multidisciplinary within a team in ICCMW, such as occupational therapist, nurses, doctors, and social workers. They have regular case meetings for discussing how to manage the case, and it is believed that coordination would be better between each division due to more communication. The third advantage of ICCMW is reducing stigmatisation. ICCMW provides different kind of services, not only giving therapy and counselling for people with mental illness but also providing public education and volunteer trainings for mentally ill person or the caregivers. Public education serves the function of letting general public know more about mental health, and letting them to understand that it is not only refer to mental illness but also mental wellness related to everyone. Also, the chance of letting mentally ill person doing voluntary work to community helps them integrating back to community. Therefore, multidimensional services provided by ICCMW would let the concept of mental health and also the mentally ill person integrated into community. Limitations of ICCMW A coin has two sides, although ICCMW provides lot of advantages to service users and community, it is not faces no limitations. Firstly, ICCMW is hard to select centre location. Usually, ICCMW have to select a location for services centre which is close to community for residents convenience, however, there are lots of limitation of setting up centre in estates. Many of the ICCMW reflects that they are hard to find a permanent premises which are large enough for group services and training. And the reason may attribute to the approval time of Welfare Department are too long (Cheung, 2011). In addition, there are objective sounds reject if ICCMW is too close to community or located in estate. For example, in 2010, the residents and the district councilor of Tuen Mun Wu King Estate objected one ICCMW established in their estate, and requested the moving out of ICCMW (MingPao Health, 2011). The major reason is due to stigmatization of mentally ill people who are dangerous and would attack public suddenly. Therefore, residents object if ICCMW too close to the residents. Secondly, there is shortage of man-power. As integrated, ICCMW needs professional staff from different discipline such as nurses, clinical psychiatrists, and doctors. It is all known that, these kinds of professions are now shortage in Hong Kong. Even an ICCMW start in estate, they may face the problem of down man-power for a period of time. Thirdly, it is time-consuming to have meetings for multidiscipline to discuss and examine the case management. Since services integrated, operation complexity would be increased. Regular meeting is essential to understand the roles and views of other professions, however, caseworks and pressures would relatively increase. That makes the workers may easily burnt out for the increased duties. Lastly, there is lack of centralized data for different agencies. Although the communication and interaction between agencies, departments, or bureaus increased under integrated services, they do not have share information between each other. For example, a mental illness patient who just discharged from hospital with marriage problem, Medical Social Services Department in Hospital, Integrated Family Service Center (IFSC), and ICCMW would be involved in this case. Since there are no platforms for information sharing between agencies, the social workers in ICCMW may need to contact IFSC social workers and medical social workers particularly for further information. Procedures may be duplicated due to lack of data transparency. Suggestions for ICCMW First of all, it is suggested that increase the linkage between agencies and organization by developing a platform to share essential information. For example, the doctors in hospital can provide medical reports, integrated progress notes provided by social workers from related agencies etc. It is believed that can raise the transparency of information and data. In addition, it is suggested that Social Welfare Department can simplify the application system of centre location, to avoid the situation that appropriate venue has been rented by other private parties during the long and complicated approval process. Furthermore, it is important to strengthen the public education for public understanding the nature and image of ICCMW. As residents have misunderstanding about people with mental health problem are all dangerous to society, public education is necessary to eliminate their incorrect perception. It is recommended that government should strengthen the advertisement and civil education in community and education institutions, to let people have correct concept about recovered mental ill person that they are also a part of society, and not only harmful to society. Finally, it is also suggested that more resources should be granted for ICCMW. As ICCMW is the newest service within integrated services since 2009, the resources and experiences are not yet well-developed. Therefore, resources like funding for ICCMW allow them to purchase more useful treatment tools for clients, or hire more professional staff for relieving the pressure of existing staff. Conclusion Integration of services in Hong Kong are designed to fulfill different needs of clients, and avoiding wastage of resources. ICCMW generates the advantages of convenience to service users, better cooperation among services workers, and reduce the stigmatization of mentally ill people in society. However, there are still some limitations that ICCMW facing, such as difficulty of selecting centre location, shortage of man-power, time consuming of multidisciplinary meeting, and lack of centralized data. It is believed that ICCMW is still in the developing process, if government provides certain assistances and recourses for them, the integrated services would benefit more and more people in need in the coming future. References Cheung, K. C. (2011), Hong Kong Social Workers General Union. Service Series- Rehabilitation Services, Retrieved on 29 April 2014 from http://www.hkswgu.org.hk/node/70 MingPao Health (2011), â€Å"Only 6 out of 24 ICCMW location confirmed† retrieved on 5 May 2014, from http://www.mingpaohealth.com/cfm/news3.cfm?File=20110213/news/gok1.txt New Life Psychiatric Rehabilitation Association (2013), Annual Report 2012-2013. Retrieved on 2 May 2014, from http://www.nlpra.org.hk/information_n_publications/Annual_report/pdf/049_117_2013.aspx Social Welfare Department (2014), Integrated Community Centre for Mental Wellness (ICCMW), Services Description, retrieved on 2 May 2014, from http://www.swd.gov.hk/en/index/site_pubsvc/page_rehab/sub_listofserv/id_iccmw/ 1

Essay --

My Capstone will be the replacement of aging Microsoft Windows XP business computers with newer computers running Microsoft Windows 7. Although Windows 8.1 is currently available, I have chosen to deploy Windows 7 for a myriad of reasons. Windows 7 has gained popularity and a reputation for being a solid replacement for Windows XP. I have worked (officially) in the IT field for over 4 years now, and have been involved in multiple Windows 7 migration projects. I will use my previous experience, in addition to my newly developed skills, to produce a successful plan for rolling out this operating system on a widespread basis. In my experience, projects such as this are not planned very well. My goal is to make sure that every aspect of this project is fully documented, so the steps may be reproduced as needed for this project or duplicated for future projects. This project will be thoughtfully planned from start to finish, with clearly set expectations. Of course, in the real world, not everything can be accounted for at the time, and one must be flexible with the execution of a project of this magnitude, but with the proper planning any obstacle can be overcome. â€Æ' Review of other work During my tenure as an IT professional and during the preparation of this project, I have completed countless hours of research and performed many hands-on tests. One of the case studies I have researched is the Windows 7 migration for Boeing, based out of Chicago, IL. Boeing determined that they needed to ensure a global business strategy, with an increased competitive edge and minimal impact to employees. In order to accomplish this, their IT department performed 6 months of readiness testing on 3,800 applications, 1,800 of which were determined to... ...em to reduce staff by 25%. Their new, modern infrastructure is now easier to administer, and they were able to take advantage of newer efficient applications that were not possible before, such as Microsoft Office Communications Server and SCCM for patch management and application delivery. Users were able to get up to speed quickly with the familiar interface, and overall surveys showed that employees were pleased with the ease of use of the new systems, as many were already using newer operating systems and software at home. The new environment is now more secure, which means less patching for system engineers and less time spent working on machines. Inclusion of features like the Snipping Tool eliminated the need for third party software (and additional cost). PDO also reduced power consumption by using the power options scheduling features included in Windows 7.

Marketing Tools

Marketing tools and techniques are the various methods and promotional approaches companies use to help market and sell their products and services. Marketing tools includes SWOT analysis, PEST analysis, PORTERS 5 FORCES analysis, TOWS analysis, BCG analysis. Banking in India was typically mature in terms of supply, product and reach, even though reach in rural India and to the poor still remains a threats.The government took initiatives to address this through the State bank of India expanding its branch network and through the National Bank for Agriculture and Rural Development with things like microfinance. HDFC Bank Limited is an Indian financial Institution company based in Mumbai, Maharashtra that was commenced in August 1994. HDFC Bank ranked fifth largest bank in India by assets and the largest bank by market capitalization as of 1 November 2012. The bank build up the â€Å"Housing Development Finance Corporation†, a foremost housing finance of India. SWOT ANALYSIS AND PEST ANALYSIS were used to analyse the Banking Industry, HDFC Bank have selected for critical analysation .SWOT ANALYSISSWOT analysis is a structured method used to classify the Strength, Weakness, Opportunities, and Threats elobrated in a project or in business entreprise. A SWOT analysis can be carried out for a product, place, company, industry or person. It involves specifying the target of the business entreprise or project and identifying the internal and external factors that are favorable  and unfavorable to achieving that objective. Setting the target or goal should be done after the SWOT analysis has been made.This would be allow to achieve goals or objectives to be set for the organization. Strengths: It is the attributes of the business entreprise or project that give it an advantage over the others Weaknesses: It is the aspects that place the team at a disadvantage relative to the others Opportunities: It is the factors that the project could be exploit to its merits Threats: It is the factors in the environment that could cause trouble for the business entreprise or projectStrengths :1. HDFC bank ranked the second largest private banking sector in India which have 2,201 branches and 7,110 ATM’s 2.HDFC bank is situated in 1,174 cities in India and has over than 800 locations to serve customers through Telephone banking 3.The bank’s ATM card have got compatible with all domestic and international Visa/Master card, Visa Electron/ Maestro, Plus/cirus and American Express. This makes notable reason for HDFC cards to be the most preferred card for shopping and online transactions 4.HDFC bank has the highest degree of customer satisfaction level when comparing to the other private banks5.The Intrest rate in HDFC is low and it is one of the best places to work in private banking sector 6.HDFC has won lots of awards and recognition and it has received ‘Best Bank’ award from various financial rating institutions includes Dun a nd Bradstreet, Financial express, Euromoney awards for excellence, Finance Asia country awards etc 6.HDFC has good financial advisors in terms of guiding customers towards right investmentsWeakness :1.HDFC bank doesn’t have strong existence in Rural areas, where as bank like ICICI has its direct competitor is expanding in rural market 2.HDFC cannot enjoy first mover advantage in rural areas because Rural people are die hard loyals in terms of banking services. 3.HDFC Bank have got lack in aggressive marketing strategies like ICICI 4.The HDFC bank Mostly focuses on high end  clients5.Some of the HDFC bank’s product categories faces absence in performance and doesn’t reach in the market 6.The share prices of HDFC are often vary and wich causes uncertainty for the investorsOpportunities :1.HDFC bank have got better asset quality parameters over the government banks, therefore the profit growth is likely to stand high 2.The large companies and SME are growing at v ery fast pace. HDFC has enough reputation for maintaining corporate salary accounts 3.When compared to government banks, HDFC bank has improved in it’s bad debts portfolio and the recovery of bad debts were high 4.Opportunities for HDFC is high in abroad5.Due to strong financial position, the scope for acquisitions and strategic alliances is stand highThreats1.THE Non Performing Assets (NPA) of HDFc increased from 0.18 % to 0.20%. Since it is a slight variation it is a bad sign for the financial health of the bank 2.In India there is vast increase in non banking financial companies and new age banks 3.Since market share is not able to expand in HDFC so ICICI imposes major threat 4.The modernazation in government banks which trying to compete with private banks 5.Foreign Banks got 74 % of investment in Indian market which is opened upby RBIPEST ANALYSISPEST analysis (Political, Economic, Social and Technological analysis) determine a structure of macro-environmental factors us ed in the environmental scanning component of strategic management and It is a part of the external analysis when conducting a strategic analysis or doing market research, and gives a sketch of the different macro environmental  factors that the company has to take into consideration. It is a strtegic tool for understanding business position, potential and direction and market growth for operations. PEST analysis includes Political factorsEconomic factors Social factors Technological factorPolitical : Politics can increase HDFC bank’s risk factors, because governments can easily change business rules and regulations that negatively affect HDFC bank’s business. According to NDTV (2012), INDIAN government held HDFC responsible for money laundering from criminal activities by drug lords amounting to more than $2.6bn in assets. The HDFC bank is now required to strengthen their compliance and risk management infrastructure and culture which is likely cost it a lot of mone y.EconomicMany financial institutions are still feeling the effects of the 2008 financial crisis and the very real liquidity problem that led to the failure of others banks. Banks like HDFC have been saved by the fact they are universal with product offerings over many geographical locations. The HDFC chairman says is surviving and doing well because its underlying revenue growth is driven by Markets and Commercial Banking particularly in the faster-growing regions of Mumbai, Rest of India and where the economic outlook is more positive .SocialSocial issues like climate change and criminal money laundering are some of the social issues that HDFC is dealing with currently. In 2012.The Indian government held HDFC accountable for criminal money laundering amounting to $2.6bn and asked the company to contribute considerable time and resources to monitor millions of potential crime transactions. HDFC is also gearing towards supporting a move to a low carbon economy and as a result, it of fers climate financing, including environmental markets, insurances, debt and equity Investments.TechnologicalThe Bank have been made some substantial efforts and investments in gathering the best technology available internationally, to build up the infrastructure for a world-class bank. The scalable and web enabled systems were opened. The Bank gives prime importance in technology and the internet as one of its key objective and has already made significant progress in web-enabling its core businesses. The Bank has succeeded in advancement of market position, expertise and technology to create a competitive advantage and build market share in each of its businesses.CONCLUSIONI am of the view that for HDFC Bank most appropriate marketing tools is SWOT analysis. As SWOT analysis is concentrating on over marketing measures of the bank including strength , weakness , opportunities and threats .on the otherhand PEST analysis focuses on external factor such as political , economical, so cial, and technological factors which may or may not affect. Since the HDFC have got numerous opportunities as well.

Franz Kafkas Novella, The Metamorphosis Essay - 1199 Words

One of the saddest aspects of Franz Kafkas novella, The Metamorphosis, concerns the fact that young Gregor Samsa genuinely cares about this family, working hard to support them, even though they do little for themselves. On the surface, Kafkas 1916 novella, seems to be just a tale of Gregor morphing into a cockroach, but, a closer reading with Marx and Engels economic theories in mind, reveals an imposing metaphor that gives the improbable story a great deal of relevance to the structure of Marxist society. Samsa, the protagonist, signifies the proletariat, or the working class, and his unnamed manager represents the bourgeoisie. The conflict that arises between the two after Gregors metamorphosis renders him unable to work†¦show more content†¦Ã¢â‚¬Å"If I didnt hold back from my parents sake, I would have quit long ago†(Kafka 4). It is only economic necessity that keeps him going to work everyday. Conflicts exists in Gregors life between his human desire to work f or his own direct benefit and the economic demands that alienate him from his labor by forcing him to work for someone else. The imagery of Gregor transforming into giant insect signifies his familys view of Gregor as a lowly, despicable thing. This has the effect of better helping the audience understand why the family treats Gregor so poorly. Gregor was merely a tool the family uses to survive. From the opening of The Metamorphosis, Gregors character depicts him as somewhat pathetic. Gregors enslavement by his family, portrays him, but as a family member, but as a source of income. The first to abandon Gregor was the manager, the bourgeoisie. According to Marx and Engels, the bourgeoisie has resolved personal worth into exchange value. Alone in his room, Gregor tries to rebuild the self-identity that he has lost by living entirely for others and ignoring his own needs. However, he can not escape what he sees as his family duty, and continues to act only to serve his family by do ing his best not to inconvenience them. Gregors metamorphosis from man to cockroach represents his â€Å"judgment on himself by his defeatedShow MoreRelatedThe Metamorphosis By Franz Kafka1147 Words   |  5 PagesPaul Kim Professor Teresa McCarty AP Language 27 October 2015 The Metamorphosis Franz Kafka led a life filled with struggles, particularly evident in his relationship with his father. His experiences and feelings in life are manifested throughout his writings, as the themes in his life dominate the themes of his works, especially so in his novella, The Metamorphosis. Through his extended metaphor of Samsa as a vermin, Kafka illustrates the family dynamic present throughout his life, that of his familyRead MoreThe Metamorphosis By Franz Kafka1380 Words   |  6 PagesEssay: â€Å"I cannot make anyone understand what is happening inside me. I cannot even explain it to myself†: A Psychoanalysis reading of â€Å"The Metamorphosis† by Kafka The Metamorphosis is known to be one of Franz Kafka’s best works of literature. It demonstrates the interconnection between his personal life and the protagonist, Gregor Samsa, of â€Å"The Metamorphosis.† Franz Kafka was born in 1883 and grew up in a financially stable Jewish family in Prague. He was the only son left after the death of his youngerRead MorePersonal Experiences Reflected in Metamorphosis by Gregor Samsa1061 Words   |  5 Pagesinfluences their piece. Franz Kafka, born into a Jewish family in Prague, incorporated many of his life experiences into his work The Metamorphosis. The Metamorphosis presents many connections between the life of the protagonist, Gregor Samsa, and Kafka himself. Some literary analysts claim it serves as an outlet for his distraught life. Based on the events of Gregor Samsa’s life, it can be deduced that Franz Kafka used his personal experiences as an inspiration for The Metamorphosis. Kafka portraysRead MoreAnalysis Of Franz Kafka s The Metamorphosis 1087 Words   |  5 Pagesmercy were ignored. Franz Kafka’s novella is not about a dictator but it alludes to a person close to Franz that was as close to a dictator that he ever go to. Franz Kafka’s The Metamorphosis, is about a young man that wakes up one day and is a vermin and has to maneuver around his home and come to terms with his six itchy legs. It probably sounds like a load of fictitious ramblings that somehow became a classical novel. Wrong! Look a little closer and the secret message Franz Kafka wrote for hisRead MoreThe Relationship Between Gregor and Samsa Essay1670 Words   |  7 Pagesexistence have evolved along with them. Among the literary pioneers who have explored the meaning and purpose of existence, Franz Kafka is one to be noted and studied. A follower of the existentialism movement, he made it a point explore existential philosophy in his literary works. In Franz Kafka†™s The Metamorphosis, the main character Gregor Samsa is the parallel to Franz Kafka which is evident through the portrayal of their similar paternal relationships, ties to existentialism, and their inabilityRead MoreThe Metamorphosis by Franz Kafka1052 Words   |  4 PagesFranz Kafka wrote one of his most popular books, The Metamorphosis, during the literary period and movement of existentialism. His novella stresses many existential ideals. The most predominant ideal that is seen through Gregor Samsa and his father in The Metamorphosis is that choice is the opportune of the individual. One’s ultimate goal in life is to successfully find a balance between work and leisure. It is through the juxtaposition of Gregor Samsa and his father, the conceding tone of the authorRead MoreMetamorphosis by Franz Kafka Essay1033 Words   |  5 PagesFranz Kafka’s, The Metamorphosis, is a novella about Gregor Samsa, a man who devotes everything to fulfilling the needs of his fam ily. Kafka’s existentialist perspective on the meaning of life is illustrated through the use of the protagonist of Gregor Samsa. Existentialism is a philosophy concerned with finding self and the meaning of life through free will, choice, and personal responsibility (Existentialism). Gregor is unable to fulfill the existentialist view of finding meaning in one’s life;Read MoreThe Metamorphosis by Franz Kafka1021 Words   |  4 PagesFranz Kafka’s, The Metamorphosis, is a novella about Gregor Samsa, a man who devotes everything to fulfilling the needs of his family. Kafka’s existentialist perspective on the meaning of life is illustrated through the use of the protagonist of Gregor Samsa. Existentialism is a philosophy â€Å"concerned with finding self and the meaning of life through free will, choice, and personal responsibility† (Existentialism). Gregor is unable to fulfill the existentialist view of finding meaning in one’s life;Read Mor eUnsettling Dreams: an Analysis of the Metamorphosis1042 Words   |  5 PagesUnsettling Dreams: An Analysis of The Metamorphosis Through his essay â€Å"Competing Theories of Identity in The Metamorphosis†, Kevin W. Sweeny explores three different concepts of identity that are brought to light in Franz Kafka’s novella The Metamorphosis. While our social role and conscious mind help establish our character, ultimately our material body determines how we identify, to ourselves and the general public. Through The Metamorphosis, Kafka explores how losing control of the body canRead MoreGreat Influence Of Franz Kafka s The Metamorphosis1467 Words   |  6 Pages Greatest Influence of Franz Kafka’s The Metamorphosis Franz Kafka’s The Metamorphosis has drawn readers to it’s pages for decades by the strong pull of an atypical beginning and deadly love story. While Harriet L. Parmet’s critical essay The Jewish Essence of Franz Kafka, of The Metamorphosis, relies on Kafka’s religious and parental struggles, and Peter F. Neumeyer’s essay Franz Kafka and England focuses on love and relationships, it is apparent that both topics were big influences in the author’s